Our Four Step Process

Our Four-Step Buyer’s Agency Process

Our comprehensive Buyer’s Agency four-step process supports clients looking for end-to-end support in their Gold Coast property search – from initial research through to settlement. This four step process has been developed by Matt from his 20 years’ experience working as a Project Manager across multi-million dollar projects.

If you don’t need this full service support, visit our Services page for more information on individual services we offer to support your property purchase only when you need it.

The pool and alfresco at Kaari on Kiers in Miami. A duplex development project by Matt and Kath Koch from Hemko Buyer's Agency on the Gold Coast.

Stage 1. Briefing

Our Focus: Understanding Your Needs and Goals.

The journey begins when you contact us to discuss how we might be able to assist you with your property purchase. The best way to do this is through a discovery call with Matt which you can book here. Matt will take the time to understand your objectives and challenges, getting a clear picture of your ideal property to see if he thinks he can add value to your property search. If, after this discovery call you decide to bring Matt onto your team, you will then sign our client engagement form and Matt will arrange an Onboarding Call to provide detailed local market insights and confirm your:

  • property goals.
  • budget and financing options.
  • preferred locations and property features.
  • timeline for property purchase.
The kitchen at Kaari on Kiers in Miami. A duplex development project by Matt and Kath Koch from Hemko Buyer's Agency on the Gold Coast.

Stage 2. Research & Analysis

Our Focus: Finding the Perfect Property.

Once we have a clear understanding of your needs, we move on to the research and analysis stage. Matt will leverage his extensive Gold Coast market knowledge, network and property search tools to identify the best properties that match your criteria. This stage includes:

  • Comprehensive market research and property scouting.
  • Evaluating potential properties based on your criteria.
  • Shortlisting prospective properties for your review and feedback via our Hemko Client Portal.
  • Conducting property inspections and preparing detailed property reports for shortlisting.
  • Shortlisted properties are assessed against our thorough due diligence and price estimation frameworks.
  • Preferred property selection.
The study at Kaari on Kiers in Miami. A duplex development project by Matt and Kath Koch from Hemko Buyer's Agency on the Gold Coast.

Stage 3. Purchase

Our Focus: Securing the Right Property on the Right Terms

Once we’ve helped you to identify the perfect property and have your approval to negotiate, we’ll guide you through the purchase process. Our goal is to ensure a smooth transaction and to negotiate the best possible terms on your behalf. This stage includes:

  • Developing a negotiation strategy.
  • Negotiating the purchase price and terms with the seller or their agent.
  • Assisting with the solicitor’s contract review to ensure all legal requirements are met.
  • Provide advice on insurance requirements.
  • Engage and manage building and pest inspections.
  • Manage any conditional items as part of the contractual process.
The external facade at Kaari on Kiers in Miami. A duplex development project by Matt and Kath Koch from Hemko Buyer's Agency on the Gold Coast.

Stage 4. Settlement

Our Focus: Closing the Deal.

The final stage is settlement, where we ensure the property transfer is completed. We work closely with your legal and financial representatives to facilitate a seamless settlement process. This stage includes:

  • Coordinating with solicitors and conveyancing team.
  • Ensuring all contract conditions are satisfied.
  • Managing the final inspection of the property.
  • Overseeing the settlement process and transfer of ownership.
  • Handing over the keys to your new property.
  • Celebrating your new purchase!

Throughout every stage, Matt is committed to providing you with a personalised, professional, and transparent service. Our end-to-end process ensures that your property buying journey is as efficient and enjoyable as possible. Let us help you find and secure your dream property with confidence and ease.

Don’t need full service support? Check out our Services Page for individual services we offer to support you at different stages of the buying process.

Book a discovery call with Matt today to discuss your Gold Coast property purchasing needs.