Hemko respects your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, stores, manages and safeguard your information.
This privacy policy, effective 12th July 2024, applies to all your dealings with Hemko Buyer’s Agency – whether in person, via telephone, email, correspondence or our website at www.hemko.com.au.
We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Federal Privacy Commissioner at www.privacy.org.au.
Personal information is information or an opinion that identifies an individual. Whenever you deal with Hemko, whether as a current or prospective buyer or lessee, we will collect personal information in order to provide services to you. The types of personal information we may collect include:
This personal information is obtained in many ways directly from you, such as when you fill out a form or when you give us information in person, via telephone, email correspondence or our website.
Personal information collected by Hemko will ordinarily be used for the following purposes:
To achieve these purposes, we may share personal information with consultants and professionals necessarily involved in the completion of your service with us, such as:
We will only use or disclose personal information for the primary purposes for which it was initially collected, or for purposes which are directly related to one of our functions or activities.
Your personal information is used within Australia only and is not sent overseas unless we have obtained your written permission to do so for specified purposes.
Your personal information is stored in a manner that reasonably protects it from risks including loss, unauthorised access, destruction, use, modification, or disclosure. We implement a variety of security measures, including encryption and secure storage, electronic and physical security measures, staff training, and use of password protection software.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. Certain personal information may be retained for as long as is necessary to comply with any applicable law, for the prevention of fraud, for insurance and governance purposes.
It is critical to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
You have the right to:
If you wish to access your personal information, please contact us in writing at [email protected].
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We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website.
If you have any questions or complaints about our Privacy Policy, please contact us at:
Hemko Buyer’s Agency
E: [email protected]
M: 0437302276
